That stings: Illawarra Airbnb host forced to refund guest who got tick bite
An Airbnb host in Illawarra was recently compelled to provide a refund to a guest who claimed to have been bitten by a tick during their stay. Despite the unusual circumstances, Airbnb ruled in favor of the guest and required the host to compensate for the experience.
The guest provided Airbnb with several pieces of evidence to support their claim. They submitted a picture of the tick that was removed, as well as a photograph showing a bite mark on their neck. Additionally, they provided a doctor’s certificate stating that the guest experienced symptoms such as myalgia (muscle pain), fever, and a sore throat the day after departing from the property.
This incident highlights the challenges that both hosts and guests may face when problems arise during an Airbnb stay. In this particular situation, the guest sought restitution for the unexpected tick bite they suffered on the property.
Airbnb’s decision to side with the guest and require a refund for this incident underscores the company’s commitment to ensuring the safety and satisfaction of its users. While it may seem unusual for a host to be held responsible for an incident involving a tick bite, Airbnb’s priority is to prioritize the well-being and comfort of its guests.
Hosts, on the other hand, may view this ruling as a potential cause for concern. The case sets a precedent, indicating that hosts could be required to refund guests or compensate them for injuries or unforeseen issues that occur during their stay. This situation serves as a reminder for hosts to take necessary precautions to minimize any potential health or safety risks within their properties.
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